Reduced rates are available on site only, upon presentation of valid proof. They notably apply to post-secondary students, certain partner card holders and people with disabilities.
No. Paper ANCV holiday vouchers and ANCV Connect are accepted only on site, not through the online ticket office.
Accessibility
Is the park accessible by wheelchair?
Yes, with the help of a companion. The route runs through the forest on sandy ground with slopes or side gradients; a recommended route avoids the most difficult sections.
Can I visit with a stroller?
Yes. The route is accessible with a stroller, but an all-terrain model is recommended because the ground is natural, sometimes sandy and sloping.
Can I rent a stroller or wheelchair on site?
No. The park does not offer rental or loan of strollers, wheelchairs or mobility aids.
Dogs
Are dogs allowed?
Dogs are allowed in the park’s outdoor areas but not inside the monkey area, even in a bag or stroller. Visitors may take turns while keeping their tickets.
Food & drink
Can I eat on site?
Yes. L’Étape Gourmande offers self-service food and Chez Safari offers snacks. The restaurant terrace is reserved for restaurant customers.
Yes, a picnic area is available at the park entrance. Picnics are not allowed on the restaurant terrace.
Parking
Is parking free?
Yes, parking at La Montagne des Singes is free.
Is there a charging station for electric cars?
No, there are no electric vehicle charging points in the park car park. Nearby charging stations are shown on the interactive map on our Access page: https://www.montagnedessinges.com/en/practical-information/access/
Getting here
Can I get there by public transport?
Yes. The Haut-Koenigsbourg shuttle, line 500, serves the park from Sélestat railway station. For timetables, operating days and other transport information, see the Access page.
Yes. Motorhomes may park in the visitor car park during opening hours for the duration of the visit. Overnight parking is not permitted. For nearby motorhome areas and other useful services, see our Access page: https://www.montagnedessinges.com/en/practical-information/access/
Groups
From how many people does the group rate apply?
The group rate normally applies from 20 people with one combined payment.
Yes. Booking is required to benefit from the group rate.
How do I request a group quote?
Complete the online group quote form: https://www.montagnedessinges.com/en/groups-and-cse/online-quote/ The quote is generated automatically and sent to you by email. To confirm the booking, return the signed quote afterwards.
Do I need to notify you if my group size changes?
No. Billing is based on the actual number of participants present on the day of the visit, so there is no need to report a change in group size.
What payment methods are accepted for groups?
Groups can pay on site by card, cash or cheque, or use a voucher, purchase order or Chorus Pro depending on their situation.
Do you accept interns or work-experience placements?
No. La Montagne des Singes does not accept interns or work-experience placements, regardless of level, course or training programme.
Tombola / demande de lot / dotation
Can La Montagne des Singes donate a prize for a raffle or event?
La Montagne des Singes provides two free admission tickets for raffles organised by eligible organisations. Eligible organisations notably include early-childhood and educational organisations, schools and parents’ associations, universities and training centres, and public or emergency services. The offer is strictly limited to organisations located in French departments 54, 57, 88, 67, 68, 70, 90 and 25. Requests must be sent by post only, with an explanatory letter bearing a letterhead or identifiable signature and a self-addressed envelope stamped for 20 g, to: La Montagne des Singes – Service lots, 1 chemin de la Montagne – lieu-dit Wick, 67600 KINTZHEIM – France. Logo and poster files for event communications are available here: https://1drv.ms/f/c/c73d947ea37ea5c9/EsmlfqN-lD0ggMcNHwAAAAAB91mkaPCWIPAW0PATDmwyDg?e=1YjtuH
Weather
Does the park stay open if it rains or is very hot?
During the opening season, the park remains open unless an official decision states otherwise. In exceptional situations, rely only on information published by the park.
Families
Can I warm up a baby bottle or baby food?
Yes. Go to L’Étape Gourmande and ask a member of staff for assistance.
School groups
What should we plan for a school trip?
Plan small groups of around 10 children per adult. Bags should remain on the bus or in the storage boxes provided; in the monkey area, stay calm, do not run or shout, and do not feed or touch the animals.
Activities
What height is required for the “Dans la peau d’un singe” course?
The ground-level section is accessible to younger children. The elevated section is reserved for children at least 1.15 m tall.
Pass / partenariats
Can I use the Pass’Alsace or get a discount with the “singes” code?
Yes. La Montagne des Singes is a Pass’Alsace partner. When buying your Pass’Alsace online, you currently receive a 10% discount with promo code “singes”. Buy the pass on the official website https://www.pass-alsace.com/ and enter the code before confirming your order. The Pass’Alsace is not sold at the park ticket desks.
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