Contact us / FAQ

Yes, we offer two dining options:

• L’Étape Gourmande 🥗: a self-service restaurant with hot dishes, salads, desserts.
• Chez Safari 🍔: snack bar with takeaway options (sandwiches, fries, ice cream, drinks…)

🌳 The shaded terrace of L’Étape Gourmande is reserved exclusively for restaurant customers.
It is not available for picnicking or resting.

🧺 A picnic area is available at the park entrance for visitors bringing their own food.

⚠️ Groups must book their meals in advance so our kitchen team can prepare accordingly.
No table reservations are possible — the terrace seating remains free access for restaurant customers.

ℹ️ More info here:

Restaurant & store

The park is certified “Tourism & Handicap” for two types of disabilities: mental and hearing.
It is accessible with a wheelchair with the help of an accompanying person.

🏞️ The path is made of sand and may include slopes or uneven surfaces — you are in a natural forest environment that we aim to preserve.
We do our best to welcome everyone, but some parts of the trail may require assistance.
If you are in a wheelchair, please make sure to come with someone who can assist you 🤝.

📍 A wheelchair-friendly map is available at the entrance, or can be downloaded here:

Download accessibility map (PDF)

🚻 Accessible toilets are located near the restaurant terrace.
🅿️ Reserved parking spots are available near the park entrance.

ℹ️ We do not offer wheelchair rentals or loans. Please bring your own equipment if needed.

⏱️ Plan to spend around 1.5 to 2 hours walking through the park while enjoying the various animations and activities 🐒.

🍽️ You’re welcome to stay longer if you’d like to peacefully observe the monkeys or relax on the terrace of our restaurant.

Dogs are allowed in the park, but are not permitted inside the monkey area where the animals roam freely 🐒.

For safety reasons — for both dogs and monkeys — access is not allowed, even for small dogs in bags, strollers, or carried 👜.

🕘 You can enter and exit the monkey area freely during the day by keeping your ticket.
👨‍👩‍👧‍👦 Visitors are welcome to take turns so that someone can stay with the dog while others visit the monkeys.

You can enjoy the restaurant terrace, gift shop, and outdoor areas with your dog 🐾.
Please never leave your pet unattended in a vehicle 🚗❌.

Yes, strollers are welcome in the park!

The trail is stroller-accessible, but since you’ll be in a forest environment 🌳, some areas may be sloped or have uneven ground.
We recommend using an all-terrain stroller for more comfort.

ℹ️ We do not rent or provide strollers. Please bring your own.

Our team is happy to suggest the easiest route for families 😊.

Yes! You have several options:

🎟️ You can purchase online tickets to offer as a gift.
These tickets don’t show the price, are valid for 1 year from the date of purchase, and can be used any time without reservation.

🛍️ You can also buy gift vouchers at the on-site boutique.
These are valid for 2 years and can be used as payment on-site.

☕ To offer a “Breakfast with the Monkeys”, go to our ticketing website.
You’ll receive a PDF with a code that the recipient can use to book a date online based on availability.

👉 Access the online ticketing

✅ Yes, parking is completely free for all visitors.

♿ Designated parking spaces are available for people with disabilities near the park entrance.

⚡ No charging stations for electric vehicles are available on site.

Yes! The park is served by the Haut-Koenigsbourg Shuttle – Line 500.
It connects Sélestat train station to the Haut-Koenigsbourg Castle, stopping at the Volerie des Aigles and the Montagne des Singes.

🕐 Check the shuttle’s schedule here:
👉
Shuttle schedule and info

📞 Info Fluo 67 hotline: +33 972 67 67 67 (free of charge)

🧭 You can also check train and bus routes via
www.thetrainline.com

🎟️ Show your Haut-Koenigsbourg Shuttle ticket and get €2 off your entry ticket to Montagne des Singes!